Tiếng Việt
SPS is hiring Customer Support (German language)
Is your German sharp, and your problem-solving skills even sharper? At SPS Vietnam, we turn challenges into opportunities. Join our dynamic team and let’s redefine customer service together!
Your Role: As a Customer Support, you will be the superhero our customers need in the telecommunication world. You’ll handle inquiries in German, helping them navigate their issues and ensuring they leave with a smile.
Your Responsibilities:
- Customer Orientation: Be the direct point of contact for our customers, offering personalized advice via chat or email.
- Service: Support our sales partners in all customer concerns, from invoices to tariff changes, ensuring optimal care.
- Solution Orientation: Resolve client inquiries, playing a crucial role in boosting customer satisfaction.
- Customer Communication: Manage order receipts and processing through chat and email, ensuring seamless operations.
Working time: Monday - Friday, 44hours/week
Location: Saigon ICT Tower, Quality Tech Solution Complex, District 12, Ho Chi Minh City
Benefits:
- Attractive salary and bonus (13th month salary, productivity bonus)
- Accident insurance, personal insurance and health care package
- Parking and lunch allowance
- Flexible working hours, international and modern working environment
- Company trip, team building, year-end party, sports activities and spiritual care for employees
What We’re Looking For:
- Education: At least a high school degree.
- Language Skills: German proficiency (B1-B2), Basic English (A1)
- Soft Skills: Accuracy, hard work, stellar communication and interpersonal skills, decision-making ability, independence, and a customer-oriented mindset.
How to Apply: Send your resume to anh.nguyen.4@spsglobal.com or register here https://forms.office.com/e/jZFxf2YURx
Let us know why you're the perfect fit for our team.
We can't wait to meet you!
