The boom in e-commerce and the growing demand for fast delivery services have posed challenges in terms of time, security, and convenience. SmartBox was introduced as a solution to address these issues, allowing users to take control of their package pickup and drop-off process without being restricted by delivery service working hours. This not only enhances the user experience but also provides greater convenience in the digital transformation era.

More than just a package locker, SmartBox also features a free personal storage service that operates 24/7, offering a safe and convenient temporary storage option for those working and studying at QTSC.

Recognizing the growing demand, QTSC has expanded SmartBox services and strategically placed them throughout the campus. This initiative helps alleviate the burden on traditional delivery methods while ensuring that each user can easily and quickly access the service.

SmartBox locations at QTSC:

1. National Highway 1A Gate
2. To Ky Gate
3. QTSC Building 1
4. Gate No. 4 (near TMA Tower and SMS)
5. QTSC Building 8 (near HD Coffee)
6. Helios Building

The deployment of SmartBox is one of QTSC’s many efforts to enhance on-campus utility services. QTSC highly values user feedback on real-life experiences to improve and develop additional useful services in the future.

To support users, the following videos will provide detailed instructions on how to use SmartBox, including account registration, inputting delivery information, and unlocking the locker using QR code or personal access code. Additionally, users can rent a SmartBox locker via the mobile app, making the service more convenient to use.

How to receive goods using SmartBox (Vietnamese, source: Viettel Post)

How to rent a SmartBox locker via the mobile app (Vietnamese, source: Viettel Post)

How to rent a SmartBox locker (Vietnamese, source: Viettel Post)

Source: QTSC, Viettel Post