Since its inception in 2000, Quang Trung Software City, Vietnam's first and largest concentrated software park, has grown into an innovation hub for research, business, and technology.

Quang Trung Software City (QTSC) spans across 43 hectares of land area. As of present, QTSC has attracted around 157 IT companies, five of whom employ more than 1,000 people. QTSC now has 20 office buildings, five IT training centres, four bank transaction offices, and 20 parking lots.

The  software  city  also  boasts  a  wide range of on-site amenities like apartments for  experts,  dormitories,  underground power  lines,  and  wastewater  treatment system, a kindergarten, a healthcare centre, an incubator, and a business support centre. QTSC is now home to about 20,755 workers and students. QTSC was the first software  park  in  Vietnam  to  receive  a Certificate  of  Concentrated  IT  Park  by the  Ministry  of  Information  and  Communications  (MIC).  In  March  2016,  the prime minister green-lighted the plan to develop QTSC into a software city chain to replicate its successful model nationwide  and  create  a  breakthrough in  the development  of  the  software  industry and startups in the country. The first two members of the chain are QTSC and the Information Technology Park - Vietnam National University Ho Chi Minh City (ITP).

In October 2017, MIC issued a decision to establish the management council for the chain as well as the rules for the organization and operation of the software city chain. Accordingly, QTSC, as a core member of the chain, is in charge of promoting brand awareness.  The  other  members  in the  chain  also  enjoy  various  preferential policies for concentrated IT park and high-tech  park  development,  in  addition  to having independent legal status.

The 2017 study by KPMG ranked QTSC the third among eight technology parks in Asia based on occupancy, available incentives, and telecommunications infrastructure.  The  analysis  also  placed QTSC  in  the  fourth  position  in  terms  of size and the efficiency of the companies located in the park, the attractiveness for foreign investors, the scale of foreign-invested companies, and the quality of human resources. Overall, QTSC stood out with its incentives, tenants from various industries, and the sustainable growth of its companies.

Throughout  its  development,  QTSC has  faced  a  slew  of  challenges  in  managing  the  software  city,  like  maintaining infrastructure and security 24/7 and improving  management  and  service quality  to  meet  the  rising  demand  of its  tenants.  The  software  city  has  been exploring  ways  to  better  management and  catch  up  with  global  integration trends  so  that  it  can  be  comparable  to technology parks in the world.

Since  2016,  QTSC  has  taken  many initiatives  to  digitize  all  technical  infrastructure, deploy a Geographic Information System (GIS) to manage the park, as well as pilot systems like the Smart Office and Car Detector. In 2017, QTSC continued to implement technology solutions like  a  bike  sharing  system  to  improve internal traffic as well as an environment/wastewateral  management  system  to  monitor  12 wastewater parameters. Other solutions include a smart public lighting system with 157 energy-saving light bulbs and a smart water metering system that helps resolve problems more efficiently and draw up a repair and maintenance plan.

In  addition,  QTSC  has  joined  forces with  a  number  of  organizations  to  research and apply new technologies in agriculture. The Smart Agri system was designed to automate the management processes of greenhouse farming. This project also laid the foundations  for  the  launch  of  the  Agricultural Centre  of  Excellence  in  the  beginning of  2017,  which  covers  an  area  of  2,500 square metres at Lot 3 in QTSC. The centre continues to improve and test different models, such as container gardening, hydroponic cultivation for home farms, and seeding robots, among others.

In  2018,  QTSC  has  collaborated with  software  companies  in  the  park to  conduct  intensive  scientific  research activities as well as promote applied research projects that have a practical socioeconomic  impact.  In  addition,  QTSC has  made  the  most  of  the  companies’ strengths  to  develop  the  Integrated Operation  Centre  which  uses  Internet of Things (IoT) technologies to manage and monitor the park.

QTSC  has  also  built  a  specialized area to research and develop new products  and  solutions  (QTSC  R&D  Labs). QTSC R&D Labs was established to create a public space for research and development, supporting enterprises in their research as well as attracting many leading experts to work at QTSC.

In  June  2018,  QTSC has  become the first state-owned company in Ho  Chi  Minh  City  to  receive  the  Certificate of Science and Technology Business. This reflects QTSC’s efforts to apply technology to improve efficiency and uplift its image as a tech hub.

Based  on  these  initial  results,  QTSC is striving to optimize existing solutions and develop  new  ones,  gradually  integrate data  and  apps  on  the  same  platform, and build open platforms for third-party customers. The application of the smart urban  model  at  QTSC  is  a  long-term process and is one of the primary objectives  that  will  turn  QTSC  into  a  leading software city in Asia.

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Quang Trung Software City

Address: Tan Chanh Hiep Ward, District 12, Ho Chi Minh City

Phone: (84-28) 3715 8999

Fax: (84-28) 3715 5985

Email: qtsc@qtsc.com.vn 

Website: www.qtsc.com.vn