Operator of cultural attraction retail stores increases sales with Oracle Retail Xstore Point-of-Service backed by BTM’s deep knowledge and stellar support

MINNEAPOLIS (March 21, 2019) – BTM Global, a premier provider of retail system integration and development services and a Gold level member of Oracle PartnerNetwork (OPN), announced that Event Network is now live with Oracle Retail Xstore Point-of-Service (POS) solution. Event Network is a leading operator of cultural attraction retail stores, and has partnerships with museums, aquariums and other iconic destinations throughout North America.

With BTM Global’s flexible implementation approach that prioritizes client needs over a strict template, Oracle Retail Xstore Point-of-Service was developed, implemented and validated for Event Network in just 90 days. Event Network piloted the use of tablets for mobile check-out at one of its largest events of the year, and successfully captured several thousand dollars in sales that could potentially have otherwise been lost or abandoned. The use of the tablets helped reduce queue wait times within the store while providing the ability to capture sales at any location throughout the event. BTM Global team members were on site to support the roll-out and configured additional tablets for associates as demand increased during the event.

“The wonderful thing about the Oracle Retail Xstore Point-of-Service is that it brings the store to the customer with no limitations. The store can be offsite miles away, or after a lecture for a book signing or even on a flight deck,” said Daniel Moen, Director of Retail Systems at Event Network. “It is the perfect solution to meet our guests’ and partners’ needs.”

“The heart of our business is supporting our partners’ brands and their customers’ experiences, and we wanted that same commitment from our system integration and support partner,” said Ryan Close, EVP Technology of Event Network. “For example, BTM’s flexible approach to implementation allowed the project to fit our processes without slowing down the timeline. And we appreciate the team members who were on-site to support us at our largest event, as well as the transition to our internal resources. This gives our team a strong foundation for maximizing the value of Oracle Retail Xstore long into the future.”

“When selecting a partner to support store operations, a cultural fit is just as important as the skillset of the team,” said Tom Schoen, CEO of BTM Global. “We’re thrilled that our flexible approach and commitment to client success have helped Event Network reach new levels of efficiency and customer service.”

About BTM Global
BTM Global Consulting, LLC (“BTM Global”) provides retail system integration and development services for clients ranging from small regional chains to the world’s most recognized brands. Through strategy, development, implementation and support, BTM Global approaches each project as a partnership that helps clients become more seamless, efficient and profitable. Its teams are made up of strategic advisors, problem solvers and proactive partners who examine a project from many angles and perspectives to offer the best solution to a client’s challenges. For more information, visit www.btmglobal.com.

About Event Network
Event Network is the leading operator of gift shops for aquariums, zoos, botanical gardens, museums, and other highly regarded cultural attractions in North America. Our staff is dedicated to supporting our partners’ missions and enhancing their brands by delivering a world-class retail experience. Event Network is based in San Diego, California.

About Oracle Retail
Oracle is the modern platform for retail. Oracle provides retailers with a complete, open, and integrated platform for best-of-breed business applications, cloud services, and hardware that are engineered to work together. Leading fashion, grocery, and specialty retailers use Oracle solutions to accelerate from best practice to next practice, drive operational agility and refine the customer experience. For more information, visit our website www.oracle.com/retail  

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle’s partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle’s growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more, visit http://www.oracle.com/partners.

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Media Contact
Julie Sirek
612-238-8828
julie.sirek@btmglobal.com