Cuong, director of a wood trading company, takes a sip of coffee while reading the report on the company’s business on his smartphone. The adoption of corporate resource management solutions has made life easier for the leaders of this company, as they can now work at a café or access business data online.
Reading reports at home
With ERP (Enterprise Resource Planning) solutions, corporate leaders will no longer have to wait for reports from various departments. Business data and ﬁnancial statements run smoothly on the system. Any numbers they need are available thanks to the integration of the report module Business Intelligence (BI) into ERP.
Some corporate leaders used to be very passive, always relying on the departments that gathered the data before a periodical report could be submitted. Requirements from the leadership could not be met in time, and thus making it dif cult for companies to come up with investment decisions and expand production.
Although the report module is only one component of the ERP system, it combines separate reports, offering CEOs a comprehensive view. BI enables the connection and use of data from various corporate resource management systems such as HCM (Human Capital Management), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP).
How to use ERP reasonably
The use of ERP helps enterprises control and utilize their resources (human resources, ﬁnance and purchase procedures, etc.) in the most reasonable way by virtue of business processes set in the system. Typically, these processes arise from real needs of enterprises and are screened for the best practices from those who have successfully applied ERP.
Consultants on the adoption of such system share the view that it is extremely important to select ERP solutions that agree with one’s business characteristics and model. Highend ERP solutions do not necessarily boost a company’s business. One may consider the scale of their company’s operations before picking suitable ERP solutions.
In some ERP solutions, ﬂexibility plays a vital role in helping companies expand the scope of their application or form of organization (setting up more subsidiaries, for example). The issue of system expansion according to the development of the company should be discussed during the meeting with consultancy units.
For instance, enterprises may expand the scale in line with the form of organization (such as from one company to ﬁve), or scope of application (from only the accounting department to many other departments using ERP solutions). The enlargement of the number of users will have nothing to do with the ERP system (like how the calculation of wages will remain unchanged when the number of employees increases from 500 to 1,000).
Vu Dinh Thang, deputy general director in charge of ERP of Global Cybersoft (one of the ﬁrst companies in Vietnam to provide enterprises with ERP consultancy and deployment), says ERP consultants may give forecasts whereby enterprises can timely convert and improve their infrastructure meeting the need to upgrade the system. ERP solutions may be ﬂexibly altered and upgraded in a customized way to cater for the development needs of enterprises.
Moreover, the corporate resource management system SAP has been localized effectively by Global Cybersoft (www.globalcybersoft.com). It enables enterprises to set up formula for salary calculation, human resources management and accounting, etc., which have been customized in accordance with Vietnamese law. Previously, domestic ﬁrms were reluctant to use foreign ERP software (which adopts the international accounting system) for fear that it would not match the accounting system of Vietnam. However, Global Cybersoft as the consultant on deployment asserts that the establishment of corporate structure, human resources management, payroll and social insurance systems will be entirely consistent with Vietnamese law. Global CyberSoft has acquired the Partner Center of Expertise (PCoE) recertiﬁcation for the fourth term from SAP for its Customer Support Center, which fulﬁlls the requirements for SAP Enterprise Support not only for SAP ERP, but also for SAP Business Objects, SAP HCM solutions and SAP HANA platform.
Though ERP is not a magic wand capable of making something out of nothing, it will be a smart bridge linking businesses to data and reports from various departments to improve the efficiency of job processing.
The Saigon Times Weekly